VoIP Cloud Phone Systems for UK Businesses
Upgrade Your Business Telephony with Cloud Phone Systems
Our Cloud Phone System Services
With BT withdrawing conventional telephone lines in 2025, now is the perfect time to be moving to a cloud phone system. Don’t wait until it’s too late.
We provide a fully managed VoIP platform. Our cloud phone systems provide reliable communication solutions, allowing you to connect seamlessly with your customers and team. On top of this, we can integrate our system with your door entry system and tannoy, providing a comprehensive communication infrastructure.
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Cloud Phone System Integration
Enhance your existing infrastructure with our cloud phone system integration service. We integrate our VoIP platform with your business systems, enabling efficient communication across various channels.
Cloud Phone System Migration
Looking to transition your business’ current phone system to a cloud-based solution? The MelBek VoIP experts will assist you in a smooth and hassle-free migration, ensuring minimal disruptions to your business operations.
We work with businesses based in...
We work with businesses across the UK but we’re loved especially by businesses in Norfolk, Suffolk and East Anglia as a whole.
Business sectors we work with...
We provide IT Support Services to businesses and organisations in the following sectors:
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“I appreciate their focus on protecting the business”
MelBek bring a great level of professionalism and approachability to our partnership. I can rely on the quality of their work and the information they provide. In the current security climate, I appreciate their continual focus on protecting the business.
Business Systems Manager, HG&Co Ltd
Cloud Phone Systems VoIP FAQs
A cloud phone system, commonly known as a hosted VoIP system, uses internet connectivity to manage your business phone communications. It replaces traditional landlines with a cloud-based infrastructure, offering greater flexibility, scalability, and advanced features.
Cloud phone systems offer numerous benefits, including cost savings, scalability, flexibility, advanced features, mobility, and improved collaboration. With cloud-based infrastructure, you can enjoy seamless communication, enhanced productivity, and simplified management of your business telephony.
Yes, it is usually possible to keep your existing phone numbers when migrating to a cloud phone system. We’ll work with you to ensure a smooth transfer of your phone numbers, reducing any disruptions to your business communications.
Cloud phone systems are very much known for their reliability. With redundant infrastructure and advanced failover mechanisms, the VoIP system ensures minimal downtime. Additionally, our team constantly monitors and maintains the system to ensure optimal performance and uptime.
Yes, cloud phone systems are designed to be accessible from various devices, including, but not limited to smartphones and tablets. You can use our dedicated mobile apps or softphone applications to make and receive calls, access voicemail, and keep communications open whilst on the go.
Yes, one of the biggest advantages of a cloud phone system is its scalability. You can easily add or remove phone lines or extensions as your business grows or develops.
Yes, our cloud phone systems support integrations with various applications, such as CRM software, helpdesk systems, and collaboration tools.