We can provide secure remote support within seconds using the highly secure Bomgar appliance.
Why we use Bomgar:
We tested a large range of remote support services based in the cloud and we found the following problems:
- Not all the platforms we wanted to support were available
- We couldn’t get an audit log of the session
- Our customers data went through the third parties equipment, quite often in a different country
- Some services just were not reliable
So we choose Bomgar because:
- All our customers data stays securely within our network in the UK
- There is a full audit log and even video recordings of the session if required
- It has been fully security tested by Symantec
- We own the device so we don’t have to worry about a third party provider not being around in the future
- It has support for a wide range of systems such PC’s, Servers, Linux, Mac, Blackberry and Pocket PC’s
We are so impressed with the Bomgar appliance that we are happy to give you a demonstration if you are considering this as a solution for your company.